September 2011
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In this issue
-- "I'm so sorry that ... "
-- Make Your Next Meeting Memorable
-- Coming Next Month

Greetings!

This month, a tip that works at the office, at home, everywhere!

"I'm so sorry that ... "
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Whenever you're asked to do something that you can't, remember that you don't need to give a reason.

Let's say a patient asks to come in at 4:59 on Friday.

"I'm so sorry that we can't see you then."

Let's say a patient asks to speak to the doctor.

"I'm so sorry that he's not available."

You don't have to say where he is or what he's doing.

Let's say you're asked to donate to a charity, but you're all tapped out.

"I'm so sorry that I can't help."

It works every time!

Make Your Next Meeting Memorable
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Invite Pat to speak to your local society or study club. You'll get hundreds of ideas that work just like this one.

Pat is also available for birthday parties and puppet shows.

Get ready for a blast of interactive learning and laughing

Coming Next Month
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More, more, more.

Love,

Pat, Ginny & Lorraine

Contact Information
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email: info@officemagic.com
voice: 800-750-8779 or 302-229-9520
web: http://www.officemagic.com
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Office Magic · 628 Black Gates Rd. · Wilmington · DE · 19803-2240 · USA