Take the X-Ray Challenge
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When Office Magic Director of Consulting Ginny Hegarty visits a client to ignite the hygiene machine, one exercise she often begins with is what she calls the "X-ray Challenge."

Each team member writes down her understanding of practice protocols for all types of x-rays and the team compares the answers.

Seems simple on the surface, but here's the kicker: Almost every time, some team members quickly realize they don't agree on, or aren't aware of, "standard" protocols. This lack of clarity translates into a lot of lost opportunity -- and lost revenue -- in hygiene.

This disagreement presents an opportunity to standardize the protocols -- and finally get everyone on the same page.

The result is that more and better x-rays will begin to be taken. And that means more complete diagnosis and a higher level of care for your patients. Another result? Higher practice revenue.