October 2005
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In This Issue
-- The Statementless System is on CD!
-- Secrets of Dealing With Children
-- The Office Magic Secret Weapon of the Month
-- We're Off for Baltimore!!

Greetings!

We're back from the Office Magic Practice Prosperity Retreat. We'll be telling you more about all you missed in the coming months. Right now, we have an important announcement before we get on with this, the "Kids Issue:"

The Statementless System is on CD!
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Finally! "Magical Customer Service and the Statementless System" comes on 8 audio CDs. Get it now and we'll throw in a 9th bonus CD.

In fact, for the next 3 days we'll throw in a Ronald Reagan Talking Action Figure, too. Sample phrases include, "Mr. Gorbachev, tear down this wall," and "I have only one thing to say to the tax increasers: Go ahead. Make my day!"

Hurry; it's time. If not now, when?

Now is the Time for the Statementless System!

Secrets of Dealing With Children
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• Most children are eager to follow clear directions. “Bite on this (x-ray film) like a cracker.”
“Put your hands on your lap.”

• Ask children to be your assistant. Children love to help.

• Praise specifically. Instead of “You're a good boy,” say “The way you open your mouth so wide is a big help to me. Thanks for being such a great helper… I'm so proud of you. Here's a sticker for being such a great helper.”

Mike Curtis' books, the "Hundreds of Pearls" series, are full of tips that will make your life easier with children, adults, and patients in between. "Hundreds of Pearls" is an understatement.

Hundreds of Pearls

Coming Next Month!
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That's a wrap. See you next month with instructions on creating a brand new practice without ever having to move!

Love,

Pat, Lorraine, and Ginny